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Old 06-27-2013 | 06:24 PM
  #6121  
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Originally Posted by Sailor
Has anyone run into this calling CS? Busy line and or long ringing follow by someone picking up and hanging up, specially when calling and or waiting to talk to a sup...
They need to have an automated system answer, you enter your employee number, and get put in the queue. That way you can avoid all the "this is capt/FO so-and-so employee number blah blah blah" they already know who you are when they finally pick up. I don't know man, growing pains?? Also, what a colossal waste of nice printer paper with the nonsense NOTAMS. They tout a 'green' airline with efficient motors, but kill a tree a day with releases. I use FlightPlan.com app to get the WX and NOTAMS pertinent to MY flight only. And it's spot on with the info on the 60 pages of BS you have to sift through (and the important crap is highlighted in red)
Old 06-29-2013 | 04:19 PM
  #6122  
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Is calling CS just getting worst? Specially the last 48 hrs?
Old 06-29-2013 | 04:30 PM
  #6123  
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Originally Posted by Sailor
Is calling CS just getting worst? Specially the last 48 hrs?
Not sure.....I haven't tried to call them in the past 48 hours.

BUT, they've called me 3 times in the past 13 hours for various junior assignments.
Old 06-29-2013 | 05:24 PM
  #6124  
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Originally Posted by Sailor
Is calling CS just getting worst? Specially the last 48 hrs?
Maybe if you stop calling every 20 minutes the rest of us could get through
Old 06-29-2013 | 05:56 PM
  #6125  
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Originally Posted by Sailor
Is calling CS just getting worst? Specially the last 48 hrs?
Maybe if you stop calling every 20 minutes the rest of us could get through
Touché Smart arse! I shall find out who you are!
Old 06-30-2013 | 09:51 AM
  #6126  
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You guys are contracting out flying to Extra Airways?
Old 06-30-2013 | 10:45 AM
  #6127  
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Originally Posted by atooraya
You guys are contracting out flying to Extra Airways?
Yes, for a few days.
Old 06-30-2013 | 01:24 PM
  #6128  
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Originally Posted by captscott26
Yes, for a few days.
Or all summer as usual...
Old 06-30-2013 | 04:19 PM
  #6129  
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Why contracting it out though? Do you not have enough airframes for your routes? It was incredibly stressful showing up to one of your flights, and the agent saying, "It's on Extra, I don't think you can jumpseat".

I was able to get on, and it was very comfortable.
Old 06-30-2013 | 04:44 PM
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Originally Posted by atooraya
Why contracting it out though? Do you not have enough airframes for your routes? It was incredibly stressful showing up to one of your flights, and the agent saying, "It's on Extra, I don't think you can jumpseat".

I was able to get on, and it was very comfortable.
It's a long story and I don't feel like typing that much. Sorry to add any additional stress to your commute.
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