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captjns, Please meet Judy Blume. Now go away and enjoy some cognac and breadsticks, on the house.
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Originally Posted by FmrFreightDog
(Post 1277619)
....
Another reason to love the -88. Awkward "at cruise" conversations don't last long enough to get messy (unless you go off and start using Vertical Speed....)
Originally Posted by DeadHead
(Post 1277683)
I think that should be a standard callout for takeoff on the 88. Plenty of space to squeeze that in between the "80 knots" and "V1" calls.
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Originally Posted by Columbia
(Post 1277739)
Children's author blasts Delta via Twitter - Atlanta Business Chronicle
Children's author blasts Delta via Twitter Atlanta Business Chronicle by Carla Caldwell, Morning Call Editor Date: Tuesday, October 16, 2012, 4:28am EDT - Last Modified: Tuesday, October 16, 2012, 5:01am EDT Enlarge Image Delta Air Lines Inc. Children's author Judy Blume used her Twitter account to express outrage at Atlanta-based Delta Air Lines, Inc. Children's author Judy Blume took to Twitter to publicly express her outrage with Atlanta-based Delta Air Lines, Inc. (NYSE: DAL), reports Atlanta Business Chronicle broadcast partner WXIA-TV. Blume complained early Monday that she and other passengers were not allowed onto their departing flight while their plane rested at its gate at Hartsfield-Jackson Atlanta International Airport. Blume’s tweet said: Hate you Delta! You closed the door on 5 of us who flew NY/Atlanta, ran to our connection, got there with minutes to spare, with plane--With plane still sitting at gate. Next flight to Albuq not until 7:17. There goes Day One of visit. Grrrrr!!! WXIA-TV contacted Delta Monday afternoon regarding the incident and was told that DeltaAssist, the company’s customer service representatives who offer assistance in real time through Twitter, “reached out to Judy Blume shortly after her first tweet this morning [Mon.] but received no reply.” |
What would be nice is if we had capable and willing gate agents, who were more concerned with getting late connections onto their flight, than closing the door 5 minutes early...
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Originally Posted by Timbo
(Post 1277773)
What would be nice is if we had capable and willing gate agents, who were more concerned with getting late connections onto their flight, than closing the door 5 minutes early...
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Really
OK....who killed the hamster before the computer could finish the MSPA320B schedules! :mad: EVERYONE else has their schedule! Even the back door doesn't work. The suspense is killing me! :cool:
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Originally Posted by Timbo
(Post 1277773)
What would be nice is if we had capable and willing gate agents, who were more concerned with getting late connections onto their flight, than closing the door 5 minutes early...
"You consistently close your door late, you're fired." "But I also consistently get passengers on my plane that are running up at the last minute." "Uhhuh, take a look at this excel spreadsheet, you've been late 3% more than average over the last two months. You're fired." Management is also the ones who hires people who don't know how / aren't willing to provide customer service. This goes for every airline out there. Things like this only matter when someone famous tweets about it. |
Originally Posted by Timbo
(Post 1277773)
What would be nice is if we had capable and willing gate agents, who were more concerned with getting late connections onto their flight, than closing the door 5 minutes early...
Seen several good Captains insist that we allow boarding, the still got the flight out at D0 or D-1. While we like management to take it easy on us when we screw something up, it is hard to say closing a flight early isn't intentional ... It always seems to fit the same stereotype of the self centered employee who just doesn't care (and who won't care no matter who their manager is). One difference from the regional airline world is management's proclivity to fire people. It was common to hear stories ... once a gate agent gave a passenger the "hand" as in "I'm busy, talk to the hand." He told her "you're not busy, you no longer work here, get your stuff." Of course in this case, we do not know if Ms. Blume was D-2 or D-20. It makes a difference. If it is D-2, then she's missing the point that there are probably 155 other passengers seated and ready to go. In fact, there is probably someone already sitting in "her seat" that would have to be removed, or set off a daisy chain of passenger re-seating. Who knows? |
Originally Posted by lolwut
(Post 1277785)
Management has created this environment, not the gate agents.
"You consistently close your door late, you're fired." "But I also consistently get passengers on my plane that are running up at the last minute." "Uhhuh, take a look at this excel spreadsheet, you've been late 3% more than average over the last two months. You're fired." Management is also the ones who hires people who don't know how / aren't willing to provide customer service. This goes for every airline out there. Things like this only matter when someone famous tweets about it. We've waited several times for connecting passengers this last week when I was flying. I know as a commuter on AA and American Eagle that it's Eagles policy to shut the door 10 minutes prior to departure; I don't get upset anymore, it simply is the policy. |
Originally Posted by buzzpat
(Post 1277542)
I hear you. I just finished a 4-day with Rachel Maddow's gay lover. BTW, what's up with former Marines?:eek:
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