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Originally Posted by Carl Spackler
(Post 948979)
Same thing I do on layovers:
Carl Can Buzz come hang out with you? I'm putting him on suicide watch, or going postal watch, now that we know Soros is invested in Delta. :D |
Originally Posted by Justdoinmyjob
(Post 949055)
Just to keep the record straight, the cat was shipped from the breeder to the owner. They were not traveling with the cat. One of the comments the owner made was that for the cost of shipping the cat, she could have bought a round trip ticket and carried the cat.
There should be some form of contract between the buyer and seller. What, if anything is offered, to who, should be resolved by simply reviewing the agreement. My guess is that some third party (Delta outsources everything) lower level claims adjuster has this file and is handling it without regard for the image of Delta Air Lines. Yet, they are a "Representative" of Delta Air Lines none the less. |
Originally Posted by forgot to bid
(Post 949087)
Can Buzz come hang out with you? I'm putting him on suicide watch, or going postal watch, now that we know Soros is invested in Delta. :D
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Originally Posted by Bucking Bar
(Post 949088)
Point being, a cat is a commodity. The owner paid what the cat was worth, and that cat's value was determined from the sale of other similar cats.
What was the temperature? Straight from Delta.com Temperature Restrictions Temperature restrictions are based on the actual or forecasted temperature upon departure and arrival for each station on the itinerary. The following temperature guidelines apply to all animals shipped as DASH, Variation Live, or Select Live: DASH/Cargo Live Animal Temperature Guidelines Temperature Guideline 85°F (29°C) Maximum for all warm-blooded animals, except snub-nosed dogs and cats (Note 1 & 3) 75°F (24°C Maximum for snub-nosed dogs and cats (Note 2) 10°F (-12°C Minimum for all warm-blooded animals (Note 1 & 3) Notes:
Delta personnel will determine if temperatures are within acceptable limits at time of check-in. If your animal can not be accommodated due to temperature limitations, Delta personnel will work with you to arrange alternate dates for your animal to travel. Please remember, if Delta determines temperatures are unsuitable for transporting your animals, it is with the safety and health of your animals in mind. |
Originally Posted by NERD
(Post 948972)
I assume you would have preferred someone such as Ruport Murdoch or Francisco Lorenzo?
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Not sure what we could have done better. Every disabled passenger I've observed has been provided curb to curb service.
Maybe it was one our outsourced flying vendors that gave us this gift: http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf ---- Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday. The fine is the largest ever imposed against an airline in a non-safety related case. The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers. Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs. |
Could have been. I was witness to a so called incident this fall. Connection carrier, disabled pax, hard stands, JFK........... Need I say more???
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Originally Posted by Bucking Bar
(Post 949089)
Did Soros say if he was short, or long?
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Originally Posted by Rather B Fishin
(Post 949189)
Could have been. I was witness to a so called incident this fall. Connection carrier, disabled pax, hard stands, JFK........... Need I say more???
They made her slide down the stairs on her butt and helped her into a wheelchair when she got to the bottom. My whole crew was dismayed at the humiliation we/Delta dished out. The Captain sent a strongly worded report up through Comair channels, so I'm sure this will be fixed immediately. |
Originally Posted by Bucking Bar
(Post 949169)
Not sure what we could have done better. Every disabled passenger I've observed has been provided curb to curb service.
Maybe it was one our outsourced flying vendors that gave us this gift: http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf ---- Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday. The fine is the largest ever imposed against an airline in a non-safety related case. The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers. Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs. Have you not heard? - Outsourcing is good for both DAL and the DAL Pilots. Just another way our management is trying to elevate the DAL "Brand." Come to think of it, I don't think they know the definition of brand. :cool: Every time I hear our management say how they want to improve the DAL Brand (While outsourcing to 8 lowest bidder service providers) it reminds me of the Sicilian using the word "inconceivable" in the Princess Bride. YouTube - An inconceivable Montage Scoop :) |
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