Any "Latest & Greatest" about Delta?
02-17-2011, 08:52 AM
Gets Weekends Off
Joined APC: Feb 2008
Position: Urban chicken rancher.
Posts: 6,070
Originally Posted by NERD
I assume you would have preferred someone such as Ruport Murdoch or Francisco Lorenzo?
02-17-2011, 08:57 AM
Can't abide NAI
Joined APC: Jun 2007
Position: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Posts: 11,989
Not sure what we could have done better. Every disabled passenger I've observed has been provided curb to curb service.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
02-17-2011, 09:32 AM
Gets Weekends Off
Joined APC: Apr 2008
Posts: 478
Could have been. I was witness to a so called incident this fall. Connection carrier, disabled pax, hard stands, JFK........... Need I say more???
02-17-2011, 10:02 AM
Sho me da money!
Joined APC: Feb 2007
Position: B25, Left
Posts: 947
Originally Posted by Bucking Bar
Did Soros say if he was short, or long?
02-17-2011, 10:08 AM
Gets Weekends Off
Joined APC: Jan 2008
Position: blueJet
Posts: 4,511
Originally Posted by Rather B Fishin
Could have been. I was witness to a so called incident this fall. Connection carrier, disabled pax, hard stands, JFK........... Need I say more???
They made her slide down the stairs on her butt and helped her into a wheelchair when she got to the bottom.
My whole crew was dismayed at the humiliation we/Delta dished out. The Captain sent a strongly worded report up through Comair channels, so I'm sure this will be fixed immediately.
02-17-2011, 10:40 AM
Super Moderator
Joined APC: Dec 2007
Position: DAL 330
Posts: 6,868
Originally Posted by Bucking Bar
Not sure what we could have done better. Every disabled passenger I've observed has been provided curb to curb service.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
Have you not heard? - Outsourcing is good for both DAL and the DAL Pilots. Just another way our management is trying to elevate the DAL "Brand."
Come to think of it, I don't think they know the definition of brand.
Every time I hear our management say how they want to improve the DAL Brand (While outsourcing to 8 lowest bidder service providers) it reminds me of the Sicilian using the word "inconceivable" in the Princess Bride.
YouTube - An inconceivable Montage
Scoop
02-17-2011, 10:56 AM
Back on TDY
Joined APC: Apr 2008
Position: 747-400 Captain
Posts: 12,487
Originally Posted by FIIGMO
I love watching the spinners and sinners of FIX news go nuts anytime Soros' name is in the news! Got to feed that crack head Beck some how I guess!
Carl
02-17-2011, 11:03 AM
Doesn't Get Weekends Off
Joined APC: Jun 2007
Posts: 2,598
Looks like the old NWA commuting policy is officially back.
02-17-2011, 11:07 AM
Gets Weekends Off
Joined APC: Feb 2008
Position: Working 5 to 9
Posts: 518
Looks like the old NWA commuting policy is officially back.
02-17-2011, 11:14 AM
Gets Weekends Off
Joined APC: Nov 2010
Posts: 377
Originally Posted by RockyBoy
Looks like the old NWA commuting policy is officially back.
Thread
Thread Starter
Forum
Replies
Last Post
