Any "Latest & Greatest" about Delta?
02-17-2011 | 07:01 AM
veut gagner à la loterie
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From: Light Chop
02-17-2011 | 07:01 AM
Can't abide NAI
Joined: Jun 2007
Posts: 12,078
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From: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
There should be some form of contract between the buyer and seller. What, if anything is offered, to who, should be resolved by simply reviewing the agreement.
My guess is that some third party (Delta outsources everything) lower level claims adjuster has this file and is handling it without regard for the image of Delta Air Lines. Yet, they are a "Representative" of Delta Air Lines none the less.
02-17-2011 | 07:03 AM
Can't abide NAI
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From: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
02-17-2011 | 08:47 AM
Looking for a laugh
Joined: Feb 2008
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What was the temperature? Straight from Delta.com
Temperature Restrictions
Temperature restrictions are based on the actual or forecasted temperature upon departure and arrival for each station on the itinerary. The following temperature guidelines apply to all animals shipped as DASH, Variation Live, or Select Live:
DASH/Cargo Live Animal Temperature Guidelines
Temperature
Guideline
85°F (29°C)
Maximum for all warm-blooded animals, except snub-nosed dogs and cats (Note 1 & 3)
75°F (24°C
Maximum for snub-nosed dogs and cats (Note 2)
10°F (-12°C
Minimum for all warm-blooded animals (Note 1 & 3)
Notes:
- Temperature limits do not apply to the following shipments:
- Any animal tendered as U.S. Mail
- Birds, including day-old chicks and poults (except birds that are household pets)
- Cold-blooded animals including live fish and live seafood
- Farm animals (livestock, poultry, etc.)
- Research and laboratory animals
- Wild animals that normally live outdoors
- Snub-nosed pets include, but are not limited to:
- Dogs: Boston Terrier, Boxed, Brussels Griffin, Bulldog (all breeds), English Toy Spaniel, Japanese Spaniel (Japanese Chin), Pekinese, Pug (all breeds), and Shih-Tzu
- Cats: Himalayan, Persian
- Contact Delta Cargo for more information regarding the acceptance and handling of day-old chicks and poults tendered as Select Live and Variation Live.
Delta personnel will determine if temperatures are within acceptable limits at time of check-in. If your animal can not be accommodated due to temperature limitations, Delta personnel will work with you to arrange alternate dates for your animal to travel. Please remember, if Delta determines temperatures are unsuitable for transporting your animals, it is with the safety and health of your animals in mind.
02-17-2011 | 08:52 AM
Gets Weekends Off
Joined: Feb 2008
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From: Urban chicken rancher.
02-17-2011 | 08:57 AM
Can't abide NAI
Joined: Jun 2007
Posts: 12,078
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From: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Not sure what we could have done better. Every disabled passenger I've observed has been provided curb to curb service.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
02-17-2011 | 09:32 AM
Gets Weekends Off
Joined: Apr 2008
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Could have been. I was witness to a so called incident this fall. Connection carrier, disabled pax, hard stands, JFK........... Need I say more???
02-17-2011 | 10:02 AM
Sho me da money!
Joined: Feb 2007
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From: B25, Left
02-17-2011 | 10:08 AM
Gets Weekends Off
Joined: Jan 2008
Posts: 4,629
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From: blueJet
They made her slide down the stairs on her butt and helped her into a wheelchair when she got to the bottom.
My whole crew was dismayed at the humiliation we/Delta dished out. The Captain sent a strongly worded report up through Comair channels, so I'm sure this will be fixed immediately.
02-17-2011 | 10:40 AM
Moderator
Joined: Dec 2007
Posts: 7,263
Likes: 105
From: DAL 330
Not sure what we could have done better. Every disabled passenger I've observed has been provided curb to curb service.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
Maybe it was one our outsourced flying vendors that gave us this gift:
http://airconsumer.ost.dot.gov/EO/eo_2011-01-04.pdf
----
Feb 17 (Reuters) - The U.S. Department of Transportation fined Delta Air Lines (DAL.N) $2 million for violating federal rules on passengers with disabilities, it said on Thursday.
The fine is the largest ever imposed against an airline in a non-safety related case.
The agency said it had found many violations of the requirements to provide assistance to passengers while getting on and off airplanes. The government also found Delta frequently did not respond adequately to disability complaints from passengers.
Most of the fine can be used by the airline to improve its service for travelers with disabilities, especially those in wheelchairs.
Have you not heard? - Outsourcing is good for both DAL and the DAL Pilots. Just another way our management is trying to elevate the DAL "Brand."
Come to think of it, I don't think they know the definition of brand.
Every time I hear our management say how they want to improve the DAL Brand (While outsourcing to 8 lowest bidder service providers) it reminds me of the Sicilian using the word "inconceivable" in the Princess Bride.
YouTube - An inconceivable Montage
Scoop
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