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Old 05-10-2017, 06:23 AM
  #3421  
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Originally Posted by capt707 View Post
Not looking good for a JD Power award this year...

Too bad....

Bahahaha!
Congrats to Southwest!

2017 North America Airline Satisfaction Study | J.D. Power
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Old 05-10-2017, 06:32 AM
  #3422  
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Originally Posted by capt707 View Post
Boarding? Really?
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Old 05-10-2017, 06:44 AM
  #3423  
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Originally Posted by capt707 View Post
"Staff Experience" was 3/5. If only there were something that could have been done to improve that score...
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Old 05-10-2017, 06:49 AM
  #3424  
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Does that mean the JDTour is cancelled this year? Well at least the touring staff can go back to work in crew services, dispatch, or crew planning and make a difference.

p.s. for the subpoena , I actually don't know if the above work groups do the tour
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Old 05-10-2017, 08:11 AM
  #3425  
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Originally Posted by Beechnut View Post
I disagree. As much as they promote the award when we do win, I think they care a great deal.

Many of us still care too, it's just the trigger has been moved.



(I still love that line.)
Removed the trigger I think is the correct line. They love to promote the award when they get it for free, but there was nothing in Robin's letter that indicates that he knows they F'd up or intend to course correct! JB under invests in it's people. The winner Southwest, heavily invests in it's people.

JB won't course correct because it will cost money. That's why he didn't even hint at trying to win it back next year.
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Old 05-10-2017, 10:14 AM
  #3426  
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Originally Posted by Bluedriver View Post
Removed the trigger I think is the correct line. They love to promote the award when they get it for free, but there was nothing in Robin's letter that indicates that he knows they F'd up or intend to course correct! JB under invests in it's people. The winner Southwest, heavily invests in it's people.

JB won't course correct because it will cost money. That's why he didn't even hint at trying to win it back next year.
This. I don't think this was a surprise. I get the feeling the ELT is going to milk all the economic good will out of this place, then sell the husk.
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Old 05-10-2017, 10:39 AM
  #3427  
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Does this mean Ann Margaret isn't coming???
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Old 05-10-2017, 10:45 AM
  #3428  
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Originally Posted by coopervane View Post
Does this mean Ann Margaret isn't coming???
Oh snap. I've narrowed that down to Full Metal Jacket or Good Morning Vietnam...
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Old 05-10-2017, 01:07 PM
  #3429  
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Originally Posted by Std Deviation View Post
Oh snap. I've narrowed that down to Full Metal Jacket or Good Morning Vietnam...
Yarn | Does this mean that Ann-Margret's not coming? ~ Full Metal Jacket (1987) | Find clips by quote at GetYarn.io | ?
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Old 05-10-2017, 03:15 PM
  #3430  
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Originally Posted by coopervane View Post
Does this mean Ann Margaret isn't coming???
^^^Post of the week
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