Quote:
Originally Posted by rickair7777
You're wrong on this one...there's no need to discuss military history, flying history, or really much of anything else about the pilots' backgrounds.
Some folks might think it's neat, but some will be annoyed or worse. You need to tailor your customer service to the lowest common denominator. Some of the paying passengers are probably opposed to all things military and don't feel they need to be given an opportunity to thank anyone. You're in the service industry now, not the place to be forward leaning with your personal views.
If you want to entertain military and aviation buffs, invite them to the bar afterwards.
And on behalf of the specops community... save the public accolades for the 20 y/o conventional forces groundpounder who has the real crap job and limited resources and support, or the wounded warrior. Hollywood will more than take care of the top guns and sof operators.
That is your opinion. Based on my pax's
overwhelmingly supportive comments, I would say you are wrong.
And merely stating in a PA that someone is a retired Navy or USAF fighter pilot, or Army pilot (or EVEN Coast Guard) is not overboard, arrogant, or toolish.
I flew with another great guy who did not mention his USAF fighter pilot background but merely wears a USAFA lanyard (for Justdoingmyjob, that is a military academy
). He said he received more comments about that lanyard (all positive) than he could have imagined, from people saying thanks for serving or others who have children at USAFA.
Yup, I am in a service industry now, but I was before, too! It must be sad to fly with a company, pilots, and pax who don't want to show a humble pride in their past service to the country. At least at my company, they are VERY patriotic, and so are our pax!
Instead of continuing to bicker about this, let's just remember those who have given their lives in service to the country today. Not doing that is toolish beyond measure!