Pilot attrition finally acknowledged…
#41
Banned
Joined: Apr 2017
Posts: 4,208
Likes: 6
while the paperwork is insane that's not what's slowing everything down. It's the waiting till exactly 30 prior to then walk down and see if FAs are ready then walking up, making 5 min of announcements that everyone has already heard 10 times and will another 37 once onboard. Not to mention the 12 wheelchairs, one aisle chair, 3 dogs, 2 POS and an old lady. Then with 10 min left till push they board the rest of the pax and berate them to find a seat. Then they have 7 bags to check because ops agent let people down with 5 bags each.
then they forget the wx packet. Go back up to get it and tell 3 pax and one JS who are standing there flight is closed. Shuts the door and hides out for 15 min for ramp to get bags under the jet. Hopefully, the pax and JS has given up. Go back and send numbers.
also I've seen once on a delay because of whatever the computer will calculate a new boarding time based off of new proposed departure and the ops will wait till that new 30 prior to start boarding even though we've been ready for 20 min because they dont want to get in trouble for boarding early a flight that's already 3 hrs late
then they forget the wx packet. Go back up to get it and tell 3 pax and one JS who are standing there flight is closed. Shuts the door and hides out for 15 min for ramp to get bags under the jet. Hopefully, the pax and JS has given up. Go back and send numbers.
also I've seen once on a delay because of whatever the computer will calculate a new boarding time based off of new proposed departure and the ops will wait till that new 30 prior to start boarding even though we've been ready for 20 min because they dont want to get in trouble for boarding early a flight that's already 3 hrs late
And also explained here:
https://www.youtube.com/watch?v=oAHbLRjF0vo
#42
Line Holder
Joined: Jul 2021
Posts: 488
Likes: 12
Originally Posted by Grumpyaviator;[url=tel:3629867
3629867]We live in an AA base and zed or buy tickets on them first, and use SWA as a backup. We bought tickets on SWA in January and by the time we got home I was disgusted with how we were treated. We weren’t singled out, but included in the general mistreatment of passengers. People are so amused at our quirkiness that they don’t realize how poorly they are really being treated, from the condescending attitudes to the endless juvenile PAs.
#43
New Hire
Joined: Nov 2022
Posts: 5
Likes: 0
Is the app now open all month long? I thought they were closing it towards the end of one month and re-opening it on the 7th of the next month but I still see I can apply.
#44
Gets Weekends Off
Joined: Sep 2011
Posts: 1,033
Likes: 0
while the paperwork is insane that's not what's slowing everything down. It's the waiting till exactly 30 prior to then walk down and see if FAs are ready then walking up, making 5 min of announcements that everyone has already heard 10 times and will another 37 once onboard. Not to mention the 12 wheelchairs, one aisle chair, 3 dogs, 2 POS and an old lady. Then with 10 min left till push they board the rest of the pax and berate them to find a seat. Then they have 7 bags to check because ops agent let people down with 5 bags each.
then they forget the wx packet. Go back up to get it and tell 3 pax and one JS who are standing there flight is closed. Shuts the door and hides out for 15 min for ramp to get bags under the jet. Hopefully, the pax and JS has given up. Go back and send numbers.
also I've seen once on a delay because of whatever the computer will calculate a new boarding time based off of new proposed departure and the ops will wait till that new 30 prior to start boarding even though we've been ready for 20 min because they dont want to get in trouble for boarding early a flight that's already 3 hrs late
then they forget the wx packet. Go back up to get it and tell 3 pax and one JS who are standing there flight is closed. Shuts the door and hides out for 15 min for ramp to get bags under the jet. Hopefully, the pax and JS has given up. Go back and send numbers.
also I've seen once on a delay because of whatever the computer will calculate a new boarding time based off of new proposed departure and the ops will wait till that new 30 prior to start boarding even though we've been ready for 20 min because they dont want to get in trouble for boarding early a flight that's already 3 hrs late
Bonus delay points for waiting for the ramp to not send the bag count for 30-45 minutes after the last pax AND bags have been loaded. Yeah, I'm talking to you BWI, MDW, DEN and DAL.
Last edited by SlipKid; 04-28-2023 at 06:39 AM.
#45
Originally Posted by Grumpyaviator;[url=tel:3629867
3629867[/url]]People are so amused at our quirkiness that they don’t realize how poorly they are really being treated, from the condescending attitudes to the endless juvenile PAs.
Its a stressful boarding process made only more stressful by FAs interrupting the music (on the Max) to remind people to sit down. Maybe that made sense when we had 10 minute turns, but these days? It just makes the product unpleasant.
#46
I mentioned this at a recent management brief in training (there was an FA manager present) and they just disagreed that the FAs are being mean to the paying customers. I specifically called out the constant "hurry up and sit down, we're going to be late if you don't sit down" etc etc...
It’s a stressful boarding process made only more stressful by FAs interrupting the music (on the Max) to remind people to sit down. Maybe that made sense when we had 10 minute turns, but these days? It just makes the product unpleasant.
It’s a stressful boarding process made only more stressful by FAs interrupting the music (on the Max) to remind people to sit down. Maybe that made sense when we had 10 minute turns, but these days? It just makes the product unpleasant.

#47
That's kinda what I was getting at. They're the flight engineer of the ground ops department -- a relic of a bygone era that could have been replaced with computers years ago. I agree with you -- combine the position with CSA, with an added bonus that we'd (hopefully) no longer be waiting for our ops agent to park the jetway. Any agent should be able to meet any arriving airplane to get the turn started. This would have the added bonus of having more CSAs available to help our customers during our monthly meltdowns...
#48
"I have no idea. They want us to wait."
I'm going to start making a PA asking if any of the connecting passengers have an AirTag or Tile in their bag, and if so, maybe they could tell us where their bag is. Because apparently we don't know.
#49
Gets Weekends Off
Joined: Sep 2011
Posts: 1,033
Likes: 0
Then you find out you're waiting for connecting bags for a flight that landed 45 minutes ago. The passengers boarded 30 minutes ago. "Where are the bags?" you ask.
"I have no idea. They want us to wait."
I'm going to start making a PA asking if any of the connecting passengers have an AirTag or Tile in their bag, and if so, maybe they could tell us where their bag is. Because apparently we don't know.
"I have no idea. They want us to wait."
I'm going to start making a PA asking if any of the connecting passengers have an AirTag or Tile in their bag, and if so, maybe they could tell us where their bag is. Because apparently we don't know.

I asked my ACP last year if I could just show up to the plane 30 minutes after scheduled departure, since I'd still have plenty of time to do my stuff before actually departing. He laughed and said "no".
#50
also I've seen once on a delay because of whatever the computer will calculate a new boarding time based off of new proposed departure and the ops will wait till that new 30 prior to start boarding even though we've been ready for 20 min because they dont want to get in trouble for boarding early a flight that's already 3 hrs late
Actually had the SoD on my phone ask to talk to the Ops Agent, the Agent said 'I don't have to talk to him' and walked away from the podium. Dispatch changed the time in FIFO and put the delay on Ops.
It's getting really, really bad out there.
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