Allegiant Air
#3331
Gets Weekends Off
Joined APC: Aug 2011
Position: Hoping for any position
Posts: 2,506
You know damn well they held trying to get the airport open and didn't want to divert and have to explain to the passengers why. I'm also curious what they landed with.
#3333
Gets Weekends Off
Joined APC: Jan 2014
Posts: 194
The best part of that exchange is when Mr director of safety is asking the controller for the administrator phone number and it’s in the notams that he continues not to reference. When crews are called into vegas to have one of his b.s. safety meetings, he monday quarter backs every aspect of the flight, making every effort to humiliate and bring into question the competency of the crew.
And then on the heels of terminating one of our captains who does what he thought was in the best interest of safety. Absolute hypocrisy.
And then on the heels of terminating one of our captains who does what he thought was in the best interest of safety. Absolute hypocrisy.
Anyone called in for one of the Monday morning quarterback sessions should always reference this flight on everything they bring up. "Ah, so yes, I missed something, but at least I didn't miss an MEL and have to declare an emergency for fuel and bring a passenger flight into a closed airport where the Blue Angels were practicing."
I wonder what the passengers thought about landing on a runway with a semi trailer parked at the hold short line? (27:20 into the recording)
#3334
Line Holder
Joined APC: Jun 2015
Posts: 74
We should have our union make up signs for our up coming picketing event at headquarters:
BINGO FUEL
NOTAMS GET SOME
BINGO FUEL
NOTAMS GET SOME
#3337
Gets Weekends Off
Joined APC: Jul 2015
Position: on the bench
Posts: 157
Meanwhile, the hits just keep on comin'.....
Travel Advisory | Allegiant Air
Travel Advisory for July 25, 2015
We thank you for flying and choosing us here at Allegiant, where "Travel is our Deal".
Flight 867 originally scheduled to depart Pittsburgh, PA to St. Petersburg, FL on July 24, 2015 will now be operating as flight 5867 on July 25, 2015. The new scheduled time of departure out of Pittsburgh, PA is 5:18 PM, arriving in St. Petersburg, FL at 7:29 PM.
Flight 902 originally scheduled to depart Fort Lauderdale, FL to Plattsburgh, NY on July 25, 2015 will now be operating as flight 5902 on July 26, 2015. The new scheduled time of departure out of Fort Lauderdale, FL is 2:40 PM, arriving in Plattsburgh, NY at 5:54 PM.
Flight 903 originally scheduled to depart Plattsburgh, NY to Fort Lauderdale, FL on July 25, 2015 will now be operating as flight 5903 on July 26, 2015. The new scheduled time of departure out of Plattsburgh, NY is 6:39 PM, arriving in Fort Lauderdale, FL at 9:57 PM.
Flight 652 originally scheduled to depart Sanford, FL to Niagara Falls, NY on July 25, 2015 will now be operating as flight 5652 on July 26, 2015. The new scheduled time of departure out of Sanford, FL is 3:30 PM, arriving in Niagara Falls, NY at 6:02 PM.
Flight 653 originally scheduled to depart Niagara Falls, NY to Sanford, FL on July 25, 2015 will now be operating as flight 5653 on July 26, 2015. The new scheduled time of departure out of Niagara Falls, NY is 6:42 PM, arriving in Sanford, FL at 9:12 PM.
Flight 882 originally scheduled to depart St. Petersburg, FL to Grand Rapids, MI on July 25, 2015 will now be operating as flight 5882 on July 26, 2015. The new scheduled time of departure out of St. Petersburg, FL is 8:30 AM, arriving in Grand Rapids, MI at 11:06 AM.
Flight 883 originally scheduled to depart Grand Rapids, MI to St. Petersburg, FL on July 25, 2015 will now be operating as flight 5883 on July 26, 2015. The new scheduled time of departure out of Grand Rapids, MI is 11:51 AM, arriving in St. Petersburg, FL at 2:24 PM.
Flight 901 originally scheduled to depart Plattsburgh, NY to Fort Lauderdale, FL on July 25, 2015 will now be operating as flight 5901 on July 26, 2015. The new scheduled time of departure out of Plattsburgh, NY is 9:00 AM, arriving in Fort Lauderdale, FL at 12:18 PM.
FLIGHTS CANCELLED
Flight 638 originally scheduled to depart Sanford, FL to Concord, NC has been cancelled.
Flight 639 originally scheduled to depart Concord, NC to Sanford, FL has been cancelled.
#3338
Line Holder
Joined APC: Jun 2015
Posts: 74
I doubt anything will happen, because it would be an admission to everything we have been complaining about. I guess the only good thing to having no operational support is to simply allow the operation to fall apart all on its own. Only intervening such as this case to save our own certificates.
#3339
Gets Weekends Off
Joined APC: Jul 2015
Position: on the bench
Posts: 157
Many Allegiant passengers report that during lengthy tarmac delays they are denied water. The Allegiant facebook page is full of complaints like this, several saying that children and infants get overheated, as well as older adults having difficulty with the heat. They say the cabin crew just doesn't abide by the company's (and the FAA) rules pertaining to tarmac delays that go over 2 hours regarding providing water to passengers.
Here's a recent example comment from a passenger July 25th.
https://www.facebook.com/Allegiant
Ashley Crossen - Facebook
"Incredibly disappointed with our Allegiant flight today (665, PGD-LEX).
We sat on the plane for close to 2.5 hours with no AC and no water. We had to strip my 9 month old because he broke out in a heat rash. If something is wrong, then I understand the delay. But leaving us in the heat for 2.5 hours is incredibly irresponsible. Not to mention that I had breastmilk in a cooler and could not get to it to add more ice, so now I have to throw it out. This angry mama will never fly your airline again."
Her flight eventually departed after a 4 hour delay.
Here's the Allegiant stated policy, several paragraphs down the webpage:
https://www.allegiantair.com/customer-service-plan
"Meeting customers' essential needs during lengthy tarmac delays (Contingency Plan)
Should an unusual event result in a lengthy onboard delay, we want to ensure the safety and well-being of our customers and crew. If the aircraft is delayed on the tarmac, without access to a terminal gate, for more than three hours (four hours in the case of an international flight), we will implement our Contingency Plan for Lengthy Tarmac Delays to ensure we meet our customers' essential needs. A tarmac delay is defined as the time after leaving the gate or upon landing without access to the terminal. Our Manager of Customer Operations will work with the affected airport and in-flight teams to implement the plan which may include the participation of local airport authorities and other carriers.
We make every reasonable effort to avoid lengthy delays on the tarmac and elsewhere. However, if circumstances cause a tarmac delay longer than two (2) hours, we will meet our customers' essential needs by offering complimentary non-alcoholic beverages and snack service; restroom facilities and basic medical assistance will be available throughout any tarmac delay. These services will be offered as long as the captain of the flight determines there is no safety- or security-related reason that precludes the services."
Allegiant says their Captains have authority over the situation. Are they not directing the cabin crew to hand out water during these elevated cabin temp tarmac delays that go past 2 hours? What's the problem here? There are too many reports of denied water from ordinary passengers for all of them to be false.
Here's a recent example comment from a passenger July 25th.
https://www.facebook.com/Allegiant
Ashley Crossen - Facebook
"Incredibly disappointed with our Allegiant flight today (665, PGD-LEX).
We sat on the plane for close to 2.5 hours with no AC and no water. We had to strip my 9 month old because he broke out in a heat rash. If something is wrong, then I understand the delay. But leaving us in the heat for 2.5 hours is incredibly irresponsible. Not to mention that I had breastmilk in a cooler and could not get to it to add more ice, so now I have to throw it out. This angry mama will never fly your airline again."
Her flight eventually departed after a 4 hour delay.
Here's the Allegiant stated policy, several paragraphs down the webpage:
https://www.allegiantair.com/customer-service-plan
"Meeting customers' essential needs during lengthy tarmac delays (Contingency Plan)
Should an unusual event result in a lengthy onboard delay, we want to ensure the safety and well-being of our customers and crew. If the aircraft is delayed on the tarmac, without access to a terminal gate, for more than three hours (four hours in the case of an international flight), we will implement our Contingency Plan for Lengthy Tarmac Delays to ensure we meet our customers' essential needs. A tarmac delay is defined as the time after leaving the gate or upon landing without access to the terminal. Our Manager of Customer Operations will work with the affected airport and in-flight teams to implement the plan which may include the participation of local airport authorities and other carriers.
We make every reasonable effort to avoid lengthy delays on the tarmac and elsewhere. However, if circumstances cause a tarmac delay longer than two (2) hours, we will meet our customers' essential needs by offering complimentary non-alcoholic beverages and snack service; restroom facilities and basic medical assistance will be available throughout any tarmac delay. These services will be offered as long as the captain of the flight determines there is no safety- or security-related reason that precludes the services."
Allegiant says their Captains have authority over the situation. Are they not directing the cabin crew to hand out water during these elevated cabin temp tarmac delays that go past 2 hours? What's the problem here? There are too many reports of denied water from ordinary passengers for all of them to be false.
Last edited by rokgpsman; 07-25-2015 at 06:43 PM.
#3340
Gets Weekends Off
Joined APC: Oct 2013
Position: FO
Posts: 525
To give you a simple answer, the CA does and usually will tell our FAs to provide water and snack service.
The problem is the CA doesn't have the final authority anymore to delay boarding or deplane the aircraft (unless it's an emergency obviously). So for example, it's leg 3 of 4 flying out of a G4 base in Florida. A situation arises where there is an inoperative APU (which is common here). Then another MX problem occurs and we have to wait for a mechanic. The CA suspects it's probably a good idea to deplane, but someone in Ops that's obsessed with OTP in SFB or Vegas pulls rank and says no. After some back and forth with the company, the mechanic arrives and confirms with the CA that the problem could take awhile to fix (which the CA has probably been trying to tell operations about, but of course they wont listen). At this point 2.5 hours have passed its 105 degrees in back when they finally decide to deplane and of course the pax are livid (and rightfully so). Before long the crew times out and after 5 hours of waiting the flight is cancelled.
The above scenario is fabricated, but guys flying the line can attest that it's pretty atypical of how these huge delays happen. One hand doesn't talk to the other, and the powers that be would rather show the pilots who is in charge instead of working with us.
The problem is the CA doesn't have the final authority anymore to delay boarding or deplane the aircraft (unless it's an emergency obviously). So for example, it's leg 3 of 4 flying out of a G4 base in Florida. A situation arises where there is an inoperative APU (which is common here). Then another MX problem occurs and we have to wait for a mechanic. The CA suspects it's probably a good idea to deplane, but someone in Ops that's obsessed with OTP in SFB or Vegas pulls rank and says no. After some back and forth with the company, the mechanic arrives and confirms with the CA that the problem could take awhile to fix (which the CA has probably been trying to tell operations about, but of course they wont listen). At this point 2.5 hours have passed its 105 degrees in back when they finally decide to deplane and of course the pax are livid (and rightfully so). Before long the crew times out and after 5 hours of waiting the flight is cancelled.
The above scenario is fabricated, but guys flying the line can attest that it's pretty atypical of how these huge delays happen. One hand doesn't talk to the other, and the powers that be would rather show the pilots who is in charge instead of working with us.
Last edited by HVYMETALDRVR; 07-25-2015 at 07:44 PM.
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