AW was actually pretty decent. They had a decent first class with meals and employees who rallied behind the brand. US? Agree. Lots of 30+ year ****ed off entitled employees. The pilots were/are just flat out tired of always losing and had just given up, it was sad to see. At one point they cared but had had the care beat out of them over the years.

Sadly, around year seven or eight, that started happening to me.

 

Who did APA back after chapter 11 with their Board vote? Sorry, Tom. But then you got Dougie and Scott! Scott's pretty smart! What's he up to now?


......oh.

Seems like a few opportunities missed.

 

You UAL boys getting a hard-on over your boss are a strange bunch.

 

Jetblue has the highest customer satisfaction score in the industry (AA and UA are basically tied) and they’re on a fast track to Bankruptcy. You have any other BS theories??

Nothing you posted above is accurate to why AA is underperforming. Your previous 3-4 posts have made accusations that are so incredibly inaccurate I question if you’re an actual pilot at American.

 

United’s satisfaction scores are significantly better than American’s (and improving).

JetBlue is not competing for business or premium leisure travel. Their yields are low. That’s why they are failing. You can’t have low yields in high cost markets.

Who else has low yields? American. In high costs markets. That’s why Delta and United are crushing American - it’s as simple as this: passengers will pay more to fly on those airlines than they will to fly on American.

This translates into lower credit card revenue also. Brand loyalty matters, and our brand sucks.

 

Not according to J.D. Power


Almost this entire post is (once again) not accurate, but I don’t care enough to keep correcting your every post—don’t expect another reply when you attempt to throw more sh*t at the wall about employee morale and hope it sticks.

I think what you’re attempting to illustrate is JetBlue doesn’t compete for corporate contracts and to be frank neither does American (resulting in lower yields)—all thanks to our current management strategy—that’s why we’re 4 percentage points lower than our two main competitors on profit margins. (With our current revenue that’s roughly $2.5 billion lost profit per year).

 

Lmao when is the last time you called OPs for a ramp crew or a new gate and it actually affected anything. I just get Madea saying “Roger they’re on the way”

30 minutes later still no ramp crew.

 

Got it, so a new CEO will magically fix everything. Nothing we’re doing is wrong, it’s all management’s fault. Thanks for the insights, best of luck with that mentality.

 

Dude wtf are you going on about? You know good and well that calling OPS for wing walkers doesn’t make a lick of difference. They knew we were coming 200 miles ago when I sent the changeover. They know we are waiting for a gate. Our stations just refuse to hire any more than the bare minimum ground crew to run the operation.

Some stations are notorious for this. Tampa for example. There are 25 people running around the ramp acting like they don’t see or hear a 321 sitting waiting to park and somehow nobody can locate a pair of wands. Every. Time. OPS responds ‘Oh they should be on the way.’ meanwhile we are blocking the alley for 20 minutes while 3 other flights are trying to push.

What about when you are all ready to push but the baggage door stays open until D+5. We can complain all we want but it doesn’t matter. The operation moves at its own speed regardless of what we do.

 

Are you serious?