dualinput

Southwest also has a PR machine that can bury this kind of thing in a day. We don’t have that luxury and reputation precedes us. Then we have some passengers that don’t know how to act in public so a flight cancellation turns into a viral YouTube video

DrDHD

Also a very valid point

Chimpy

lol, you’ve been saying this for like 10 years. You WERE YOUNGER AND YOU WERE JUNIOR and you stayed. 😂😂

a week ago everyone was thankful to be here, now all of a sudden we have 700 guys with apps out and everyone should leave? Lol.

SWA had a meltdown, AA is a mess, DELTA had one over Easter and UAL is probably running just fine because they are operating at a smaller scale of what they did in 2019 and have 777s sitting around along with the crews.

This absolutely sucks but it isn’t the first time and probably not the last time. We were definitely doing a good job of being a much more dependable airline but sh*t happens. Company hopefully learns from it….

And to FlyGuy2021, this won’t stop our growth, but will definitely change how we grow.

Bike Handles

Trying to differentiate between the two FlyGuy’s lol


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Mulligan Please

This is good. Keep em coming!

FNGFO

I somehow doubt 200 NKS CAs walk off the property.

Bike Handles

I'm just really curious how you know there is in fact 700. I'm assuming you work in recruiting for multiple legacy carriers, and have access to peoples applications? If 200 NK CA's walk off property in a single month, I'm giving you a call and asking for your lucky numbers.

Bluetruth

Problem with Spirit is everyone there besides the Pilots and FAs are scrub contract workers with zero incentive to deal with crap. Most airline jobs are bad enough, and that is with the flight benefits that are near worthless now by the way. But a contracted out worker? Forget about it.

Fah2

It’s embarrassing from the standpoint of being professional and seeing the signs for weeks now that ramp staffing and catering which had caused minor annoying delays and bottlenecks were setting us up for a scenario like this.

It’s also embarrassing that the issues with the phone tree/IT/hold times etc. were also on shaky ground in recent weeks/months.

It’s not the first time I have been put out in an IROP situation, and while not happy about it I pulled out my credit card and paid for hotel and transport (almost an hour away as no vacancy anywhere close to the airport) and then bought a ticket on another carrier because I wasn’t legal for one deadhead and the other canceled. It will be expensed and life goes on. (It would be interesting to know where the company thinks I am at the moment as after the “we are working on what to do with you” phone call I never heard anything back from them)

Despite all this once we are up and running again, the planes will be full. Passengers have a short memory once the spread on ticket prices enters into the triple digit range. Practically any article you read about delays/cancellations/fights on any airline is filled with comments about similar ‘horror stories’ by people who will ‘never fly them again’.

The real sad part of this is not that it happened, it’s that once we have moved past it little will have changed.

Cyio

Serious investment in our systems/schedulers/IT needs to happen if growth is expected. So many of these issues would have been solved if we could have contacted someone.

If they plan on doubling in size in the next 5 years with their current IT, we are going to see lots more of this.