It must be hard to carry that anger al the time.

 

SureJet is available.

 

Allegis is available. I'm not sure, but Ferris may also be available after the board gets through with Oscar.

 

Saw ABC news interview with Oscar Munoz this morning. I've been critical of Munoz since he took over as CEO of United and as an employee I'll say he said the right things. Admited fault, outraged at the treatment of the passenger and admited the passenger did nothing wrong. Promised he would fix the culture that caused this event to happen.

Good job Oscar - let's get back to the 'The Friendly Skies' culture that caused people to want to fly United and an airline were employees are proud to work. You promised those things the first day you took over the reins but somehow got side-tracked.(repeat from another post)

 

Two choices for the name rebrand:

Honey Badger Air
- Our new slogan can be 'Honey Badger Air ... We don't give a shirt'
https://www.youtube.com/watch?v=4r7wHMg5Yjg

OR

Trump Air
- No slogan yet, but all press is free advertising. And we can mock the press ceaselessly.

Logo: A passenger either:

Being tased

OR

With a boot on his/her neck


A person suffering from advanced Alzheimers has a longer memory than the travelling public; this will be forgotten as soon as there's a new 'big story'. I'd be surprised if this is mentioned much beyond this weekend.


And finally, a solution to this overbooking problem:
raise fares. - this idea was suggested by Andrew Ross Sorkin on CNBC this AM. We had a consolidated domestic load factor of 85.6% in March. That's too high. Raise prices and reduce number of seats in the bottom fare buckets. Let other airlines carry the cheap passengers. Along those lines, dump Basic Economy ... save that idea for the next economic downturn when our load factors fall.
http://newsroom.united.com/2017-04-1...al-Performance

 

So if a passenger decides not to get off the plane are we going to just cancel the flight next time?

Yes, maybe our procedures need to be improved but what I see in the video is a person refusing to comply with police and getting a boo boo. Sorry but I am not "outraged"

 

Nope empty the plane of all passengers and reboard. Anyone remaining onboard can have a 'discussion' with local LEOs, away from any cellphone cameras.

 

Uh, are you paying attention to the press. Likely nothing was illegal about pulling him off. You don't even have to feel sorry for the guy if you don't want to. But a few hundred million people watching the 24hr news cycle may have that image in their mind when clicking on their next low fare to somewhere. I guarantee something north of $1000 incentive would have found willing takers.

 

You can't realistically run a business based on fear of "twitter justice," which in most cases is comprised of incomplete or completely incorrect facts.

And you are absolutely right, price aversion (combined to a lesser extent with convenience of schedule and network) is the primary factor in the decision-making process.

Hindsight is 20/20 and personally I would have sent the crew late and taken the delay for whatever their assignment was supposed to be. It was a unique situation because the person was onboard already, but the bottom line is he failed to comply

 

Unfortunately, because of the success of the digital lynching and social media shaming, a LOT more passengers are going to be openly hostile now against United employees since the press and social media has created an openly hostile and distorted truth to anything that happens here.

I for one have zero tolerance against disruptive passengers and will do whatever it takes to ensure the safety of the other people we are flying, which somehow mainstream and social media didn't care one bit about.