Allegiant Air
#2131
Gets Weekends Off
Joined: Jul 2015
Posts: 157
Likes: 0
From: on the bench
When a flight is cancelled most airlines will try their best to put passengers on their next available flight that day, or even on a competitor's flight to get them on their way. Those airlines reciprocate this act of goodwill with one another, knowing it helps to make the entire flying experience better for the customers, believing that they may lose something today but will gain in the long run.
Since Allegiant often only has one flight a day from a given airport that first option isn't available, and as for the second option, they never, ever book a passenger on another airline. So people usually lose a day of travel, missing important planned events, or have to buy a last-minute ticket with another airline which is not reimbursed. That's the reason travel agents do not recommend Allegiant to business travelers, you can't rely on getting to your destination on time. Allegiant will tell you that they are for the leisure traveler whose time is flexible, but even a family going to Disney World has made plans and wants to get there on time. When you buy a ticket on a low-cost airline you expect some compromises, but getting to your destination reasonably close to the scheduled time is expected by all.
Last edited by rokgpsman; 03-28-2016 at 09:51 AM.
#2132
Gets Weekends Off
Joined: Aug 2011
Posts: 2,583
Likes: 15
From: Hoping for any position
Maybe not DL, UAL or SW but I had the exact thing happen to me with Spirit. Flight cancelled due to maintenance and was told next flight was in 3 days. You get what you pay for, you don't like it go pay 5-10x more on one of the others. That's what I was told and they were exactly right.
#2133
Gets Weekends Off
Joined: Aug 2015
Posts: 136
Likes: 0
Maybe not DL, UAL or SW but I had the exact thing happen to me with Spirit. Flight cancelled due to maintenance and was told next flight was in 3 days. You get what you pay for, you don't like it go pay 5-10x more on one of the others. That's what I was told and they were exactly right.
#2134
Passenger fears for life during Allegiant emergency landing | WFLA.com
Just a side note, I really wish the FAA would fine people who admit to trying to make a phone in flight.
Just a side note, I really wish the FAA would fine people who admit to trying to make a phone in flight.
#2135
Banned
Joined: Oct 2014
Posts: 2,137
Likes: 0
Passenger fears for life during Allegiant emergency landing | WFLA.com
Just a side note, I really wish the FAA would fine people who admit to trying to make a phone in flight.
Just a side note, I really wish the FAA would fine people who admit to trying to make a phone in flight.
I'll bet test flights over there are a real joy.
How much is this FAA going to stand for? Once the accident occurs, they'll have to shut down the FAA like they did the CAA decades ago.
#2136
Banned
Joined: Dec 2009
Posts: 3,655
Likes: 0
From: Narrow/Left Wide/Right
Sadly, some don't regard the customer's experience as important to the continued long term success of a business. Anyone saying all airlines follow the Allegiant methodology hasn't flown much as a paying passenger on different airlines and seen how they handle it when a flight is cancelled.
When a flight is cancelled most airlines will try their best to put passengers on their next available flight that day, or even on a competitor's flight to get them on their way. Those airlines reciprocate this act of goodwill with one another, knowing it helps to make the entire flying experience better for the customers, believing that they may lose something today but will gain in the long run.
Since Allegiant often only has one flight a day from a given airport that first option isn't available, and as for the second option, they never, ever book a passenger on another airline. So people usually lose a day of travel, missing important planned events, or have to buy a last-minute ticket with another airline which is not reimbursed. That's the reason travel agents do not recommend Allegiant to business travelers, you can't rely on getting to your destination on time. Allegiant will tell you that they are for the leisure traveler whose time is flexible, but even a family going to Disney World has made plans and wants to get there on time. When you buy a ticket on a low-cost airline you expect some compromises, but getting to your destination reasonably close to the scheduled time is expected by all.
When a flight is cancelled most airlines will try their best to put passengers on their next available flight that day, or even on a competitor's flight to get them on their way. Those airlines reciprocate this act of goodwill with one another, knowing it helps to make the entire flying experience better for the customers, believing that they may lose something today but will gain in the long run.
Since Allegiant often only has one flight a day from a given airport that first option isn't available, and as for the second option, they never, ever book a passenger on another airline. So people usually lose a day of travel, missing important planned events, or have to buy a last-minute ticket with another airline which is not reimbursed. That's the reason travel agents do not recommend Allegiant to business travelers, you can't rely on getting to your destination on time. Allegiant will tell you that they are for the leisure traveler whose time is flexible, but even a family going to Disney World has made plans and wants to get there on time. When you buy a ticket on a low-cost airline you expect some compromises, but getting to your destination reasonably close to the scheduled time is expected by all.
SWA pioneered the concept of getting a person more cheaply than a legacy from suburban airport to suburban airport. They did so without interline agreements as well, but they have consistently invested in maintenance, reliability, and frequency so as not to have to cancel so many individual flights to places where people really have few options. If your stuck in Sanford after your Disney vacation, you have very little option after ALG cancels on you, even if you are now willing to pay.
Hey Mgmt is making bank though, and waiting for the FAA to take action is like waiting for the FBI/justice department to finally indict Hillary for her crimes. Our government is broken so it really is up to capitalistic market forces to demand the right thing. So even if it gives the industry a recurring black eye, hopefully they will lose customers and cease to operate before their corporate cheapness costs any lives.
#2137
Gets Weekends Off
Joined: Aug 2011
Posts: 2,583
Likes: 15
From: Hoping for any position
I totally agree. If you want MD80 flight controls to not be mis-rigged and cotter pins to actually be installed by competent and experienced maintenance technicians. And, for countless DOT controlled maintenance documents to not to be criminally and willfully doctored. Well then, you just need to pony up the cash. You get what you pay for.. Or not.
#2138
Banned
Joined: Aug 2015
Posts: 155
Likes: 0
It's called interline agreements, and as far as I know, ALG interlines with no one, and probably never will because I suspect most other airlines would not want to subject their customers to the ALG experience.
SWA pioneered the concept of getting a person more cheaply than a legacy from suburban airport to suburban airport. They did so without interline agreements as well, but they have consistently invested in maintenance, reliability, and frequency so as not to have to cancel so many individual flights to places where people really have few options. If your stuck in Sanford after your Disney vacation, you have very little option after ALG cancels on you, even if you are now willing to pay.
Hey Mgmt is making bank though, and waiting for the FAA to take action is like waiting for the FBI/justice department to finally indict Hillary for her crimes. Our government is broken so it really is up to capitalistic market forces to demand the right thing. So even if it gives the industry a recurring black eye, hopefully they will lose customers and cease to operate before their corporate cheapness costs any lives.
SWA pioneered the concept of getting a person more cheaply than a legacy from suburban airport to suburban airport. They did so without interline agreements as well, but they have consistently invested in maintenance, reliability, and frequency so as not to have to cancel so many individual flights to places where people really have few options. If your stuck in Sanford after your Disney vacation, you have very little option after ALG cancels on you, even if you are now willing to pay.
Hey Mgmt is making bank though, and waiting for the FAA to take action is like waiting for the FBI/justice department to finally indict Hillary for her crimes. Our government is broken so it really is up to capitalistic market forces to demand the right thing. So even if it gives the industry a recurring black eye, hopefully they will lose customers and cease to operate before their corporate cheapness costs any lives.
It's a new breed of travelers who will travel on flying junk in a race to the bottom of the fare rates to travel.
Allegiant can't and won't ever be any different because that's their business model. They just can't say it.
Thread
Thread Starter
Forum
Replies
Last Post




