Another sub par quarterly report
#21
Gets Weekends Off
Joined: Dec 2011
Posts: 2,045
Likes: 257
From: A320 FO
I was PS about 6 round trips between DFW and PHX during my upgrade this spring and flew in first class the majority of the time and always exit row seats the rest. No issues with gate agents or flight attendants. Perhaps your RBF was the issue from your experience 5 years ago?
Are all gate agents anti-pilot? No, I've received some very nice service when non-revving. I've of course found some real duds as well.
Is single engine taxi to the gate going to save the airline from incompetent management? No, but it wouldn't hurt. Hopefully as the bitter old guard retires this behavior will change. However it's entirely possible that during the next downturn management creates an entire new generation of bitter captains and perpetuates the cycle. We'll see.
#22
Line Holder
Joined: Jan 2011
Posts: 949
Likes: 58
I was PS about 6 round trips between DFW and PHX during my upgrade this spring and flew in first class the majority of the time and always exit row seats the rest. No issues with gate agents or flight attendants. Perhaps your RBF was the issue from your experience 5 years ago?
#23
Line Holder
Joined: Dec 2019
Posts: 447
Likes: 148
Not sure what RBF is - not at AA. And I didn’t mean to imply that that one experience is the norm; it certainly isn’t. Only meant that I firmly believe that level of IDGAF has an effect on the bottom line. It comes from every workgroup at every airline - very rarely, thankfully. But the few times I’ve experienced it, it really is frustrating. Not so much on a personal level, but more in the aspect that that’s what our customers experience.
#24
Line Holder
Joined: Mar 2025
Posts: 241
Likes: 18
#25
86% of DAL/UAL profits originated from premium/international travel. American has spent years retreating from capturing that market share.
Reading that crap about APU usage is hilarious though. Yeah, that’s why our profits are lower than the competition…
#26
The IDGAF attitude really drags us all down. It's not just the "old guard" either. Half our flight attendants have a freaky level of comfort being unprofessional in front of passengers. Half our gate agents seem annoyed when approached by customers to ask a simple question. And don't even get me started about pilots bragging about how bad the airline is over the PA. We all need to step up and stop accepting this kind of behavior as normal.
#27
Line Holder
Joined: Apr 2019
Posts: 216
Likes: 46
As Robert said, we are heavily weighted on domestic capacity. Domestic capacity has been weak year to date for the entire industry. We’re lucky to be profiting $750 million this quarter with the current management “strategy”—nobody has better domestic CASM numbers than American though! Hey, without being the best at making money domestically we’d be f*cked.
86% of DAL/UAL profits originated from premium/international travel. American has spent years retreating from capturing that market share.
Reading that crap about APU usage is hilarious though. Yeah, that’s why our profits are lower than the competition…
86% of DAL/UAL profits originated from premium/international travel. American has spent years retreating from capturing that market share.
Reading that crap about APU usage is hilarious though. Yeah, that’s why our profits are lower than the competition…
#29
Line Holder
Joined: Feb 2017
Posts: 364
Likes: 123
#30
Not sure what RBF is - not at AA. And I didn’t mean to imply that that one experience is the norm; it certainly isn’t. Only meant that I firmly believe that level of IDGAF has an effect on the bottom line. It comes from every workgroup at every airline - very rarely, thankfully. But the few times I’ve experienced it, it really is frustrating. Not so much on a personal level, but more in the aspect that that’s what our customers experience.
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