Spirit of NKS
Banned
Joined APC: Jan 2006
Position: A-320
Posts: 6,929
My spelling is so awful that autocorrect rarely has suggestions for me
What I'm about to say will probably **** some people off but here it goes
We deserve our shi**y reputation. I know many people don't give a rats ass about cleaning planes, and shi**y customer relations at the ticket counter and gate "as long as the check's clear" but IT MATTERS. It will eventually affect profits. We have an underlying cultural problem at this company. It's the reason we have a**holes wearing black and gold and about the hundred other variations of the uniform. Why shoes are unshined, uniforms are not fitted, shirts are not ironed and some don't even bother to shave. Many just don't care about being classy or about the customer experience at all. It's the f yu get mine mentality.
Until we as a group are ready to own it and take responsibility for it, our reputation will not change and the second question after "who do you fly for?" will continue to be "don't you want to work somewhere else like ------?"
It starts with giving a sh*t. Company needs to clean the g damn fkng airplanes, especially the lavs. Smile at customers. Be helpful. Be courteous to hotel folks. Demand excellence. Customers should go away feeling good not like they just got f'd over and disrespected. No more excuses
We deserve our shi**y reputation. I know many people don't give a rats ass about cleaning planes, and shi**y customer relations at the ticket counter and gate "as long as the check's clear" but IT MATTERS. It will eventually affect profits. We have an underlying cultural problem at this company. It's the reason we have a**holes wearing black and gold and about the hundred other variations of the uniform. Why shoes are unshined, uniforms are not fitted, shirts are not ironed and some don't even bother to shave. Many just don't care about being classy or about the customer experience at all. It's the f yu get mine mentality.
Until we as a group are ready to own it and take responsibility for it, our reputation will not change and the second question after "who do you fly for?" will continue to be "don't you want to work somewhere else like ------?"
It starts with giving a sh*t. Company needs to clean the g damn fkng airplanes, especially the lavs. Smile at customers. Be helpful. Be courteous to hotel folks. Demand excellence. Customers should go away feeling good not like they just got f'd over and disrespected. No more excuses
Banned
Joined APC: Jan 2006
Position: A-320
Posts: 6,929
Agreed!
(Filler)
(Filler)
Spirit of NKS
I could not help but look up who that FO was who was wearing the gold bars. Because I'm not a DB, like a certain photo taking new CA, I won't put his initials or anything out there, but seriously? How as a CA do you let a guy show up with gold bars on for the last 2 years and say nothing?
Banned
Joined APC: Jan 2006
Position: A-320
Posts: 6,929
I could not help but look up who that FO was who was wearing the gold bars. Because I'm not a DB, like a certain photo taking new CA, I won't put his initials or anything out there, but seriously? How as a CA do you let a guy show up with gold bars on for the last 2 years and say nothing?
Gets Weekends Off
Joined APC: Jul 2007
Position: A320HD
Posts: 307
I believe the tipping problem is more society in general. I have thrown down a few extra bucks after everyone else has left the table even when out with non-pilot people. I worked in food service before and I think people that have generally have a better understanding. Always tip on pre-discount amount.
We are "cheap pilots." You never hear the phrase "spendthrift pilots." Unless it flies, floats, or you know.
I believe the tipping problem is more society in general. I have thrown down a few extra bucks after everyone else has left the table even when out with non-pilot people. I worked in food service before and I think people that have generally have a better understanding. Always tip on pre-discount amount.
I believe the tipping problem is more society in general. I have thrown down a few extra bucks after everyone else has left the table even when out with non-pilot people. I worked in food service before and I think people that have generally have a better understanding. Always tip on pre-discount amount.
I spent years in the food biz as well and totally agree that you understand better. Always tip well (unless bad service and I don't mean busy server induced bad service but inattentive server)
Line Holder
Joined APC: Oct 2006
Posts: 99
What's the story behind a photo taking captain?
I just got an email from the fund raiser for the new hire that last month was diagnosed with a brain tumor. Apparently the DB that set up the fund raiser, Christopher Wharton, transferred the money into his personal account. He's transferred $23k after many requests, but still holding over $6k in donated money. After a little searching, it appears he's an Envoy pilot, same place Danny came from. This low life needs an education!
Hey guys, I was wondering if someone could check the loads for me on flight 223 ORD-RSW for tomorrow? I'd be trying to travel on a zed fare with a family of 4
Also, if we did get on, would we have to pay the fees for our bags as off line non rev airline employees?
Thanks for any help, E
Also, if we did get on, would we have to pay the fees for our bags as off line non rev airline employees?
Thanks for any help, E
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