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Old 12-14-2025 | 11:59 AM
  #4471  
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Sorry for another stupid reserve question, but I hardly ever sit RSV. I got a CNO notification while on 30 hr assigned rest. CNO came at 0405 and I was in rest until 0600. I was assigned a 4 day rotation reporting tomorrow at 0600. It's now almost 1400 and I haven't received a call from a live scheduler. My understanding is CNO is not legal notification of a LC trip assignment. Now that I'm < 18 hrs to report, I can call scheduling and they would be required to remove the rotation. Is my thinking correct ?
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Old 12-14-2025 | 12:44 PM
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Originally Posted by MJP27
Sorry for another stupid reserve question, but I hardly ever sit RSV. I got a CNO notification while on 30 hr assigned rest. CNO came at 0405 and I was in rest until 0600. I was assigned a 4 day rotation reporting tomorrow at 0600. It's now almost 1400 and I haven't received a call from a live scheduler. My understanding is CNO is not legal notification of a LC trip assignment. Now that I'm < 18 hrs to report, I can call scheduling and they would be required to remove the rotation. Is my thinking correct ?
Correct. CNO is only valid for conversion to SC. Also even if it had been a live scheduler leaving a voicemail at 0405 that still wouldn’t be enough. It has to be a live scheduler while in contactable status.
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Old 12-14-2025 | 01:00 PM
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Originally Posted by MJP27
Sorry for another stupid reserve question, but I hardly ever sit RSV. I got a CNO notification while on 30 hr assigned rest. CNO came at 0405 and I was in rest until 0600. I was assigned a 4 day rotation reporting tomorrow at 0600. It's now almost 1400 and I haven't received a call from a live scheduler. My understanding is CNO is not legal notification of a LC trip assignment. Now that I'm < 18 hrs to report, I can call scheduling and they would be required to remove the rotation. Is my thinking correct ?
No. 30 HR rest period counts as a "non-fly day" and therefore you are responsible to ascertain any rotations placed on your schedule during the non-fly day. No notification (live person, or CNO) is required for rotations reporting between 10-18 hours after the ends of your non-fly day. Can't tell from your post if this trip is in that window. It seems like the CNO was about 28 hours before report? Is that correct? They will probably call once you are back in LC status.

Edit: Re-reading, it seems like they never called prior to 18 hours, so no valid notification. Calling them and asking to remove it is the wrong approach, in my opinion. Wait for them to call you and then advise you were never properly notified.
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Old 12-14-2025 | 01:57 PM
  #4474  
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Originally Posted by 20Fathoms
Correct. CNO is only valid for conversion to SC. Also even if it had been a live scheduler leaving a voicemail at 0405 that still wouldn’t be enough. It has to be a live scheduler while in contactable status.
Thanks! They're probably too busy with IA's and forgot to call. Unbelievable....
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Old 12-14-2025 | 02:57 PM
  #4475  
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Originally Posted by MJP27
Thanks! They're probably too busy with IA's and forgot to call. Unbelievable....
I mean... I'm going to assume you're an FO and use an arbitrary $250/hr pay rate for a 4-day trip. That 4-day @21 hours x $250/hr = $5,250. They could have used you as a reserve for zero extra dollars (you're getting your guarantee anyway), and instead choose to pay $5,250 x 3 for the 23M7 and IA = $15,750. That's probably a third of the cost to hire another scheduler. All because they didn't have the staffing to properly notify you for the trip properly.

Unbelievable indeed, yet happening every day.
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Old 12-15-2025 | 06:16 AM
  #4476  
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Originally Posted by 20Fathoms
Correct. CNO is only valid for conversion to SC. Also even if it had been a live scheduler leaving a voicemail at 0405 that still wouldn’t be enough. It has to be a live scheduler while in contactable status.
This whole conversation confused me. I thought 30 hour rest counted as a non-fly day?
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Old 12-15-2025 | 06:44 AM
  #4477  
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Originally Posted by GutterGuard
This whole conversation confused me. I thought 30 hour rest counted as a non-fly day?
It does.

However, the self-determination 'carveout' does not apply for an assignment placed 18 or more hours after LC starts. For that, a person must call you to be legal notification. This is the situation which applied to the OP of the question at hand (which was 24 hours after being on LC):

Originally Posted by MJP27
Sorry for another stupid reserve question, but I hardly ever sit RSV. I got a CNO notification while on 30 hr assigned rest. CNO came at 0405 and I was in rest until 0600. I was assigned a 4 day rotation reporting tomorrow at 0600. It's now almost 1400 and I haven't received a call from a live scheduler. My understanding is CNO is not legal notification of a LC trip assignment. Now that I'm < 18 hrs to report, I can call scheduling and they would be required to remove the rotation. Is my thinking correct ?
​​​​​​​
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Old 12-15-2025 | 07:18 AM
  #4478  
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Originally Posted by FangsF15
It does.

However, the self-determination 'carveout' does not apply for an assignment placed 18 or more hours after LC starts. For that, a person must call you to be legal notification. This is the situation which applied to the OP of the question at hand (which was 24 hours after being on LC):

Interestingly they took the trip off my line in the afternoon on their own. I almost held it as a GS hours later. lol. I'm glad I didn't have to fly, but we are literally hemorrhaging money because the schedulers can't do their job properly.
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Old 12-15-2025 | 07:25 AM
  #4479  
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Originally Posted by MJP27
Interestingly they took the trip off my line in the afternoon on their own. I almost held it as a GS hours later. lol. I'm glad I didn't have to fly, but we are literally hemorrhaging money because the schedulers can't do their job properly.
"The company has made a business decision"
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Old 12-15-2025 | 08:43 AM
  #4480  
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Originally Posted by GutterGuard
"The company has made a business decision"
I genuinely don't get what RG & HT think they are saving by not hiring a truckload of CS folks (much less accelerating IT fixes). I mean, literally 1% of the premium pay they are giving us would fully fund that shop for a decade.
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