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Old 01-30-2026 | 03:06 PM
  #4651  
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Originally Posted by Meme In Command
Iim not receiving an ARCOS call for an award to acknowledge. I'm receiving the ARCOS call to accept trips, but my auto accept is on.
I’ve had that happen to me once. My FO said he’d seen it too, but only ever on the very last day or very first day of the bid period. Mine was on the very first day. Checked my slip and all was correct so didn’t change it and it worked like it was supposed to the rest of the month.

No idea what the underlying issue is and that’s the only time I’ve ever seen it.
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Old 01-30-2026 | 06:04 PM
  #4652  
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I find the new CNO verbiage to be confusing when it calls during the award window. I have auto accept on and therefore don’t get a call during the offer window. But when the GS arrives to me to acknowledge I get a call and the CNO says “We are in the green slip step of coverage….” and then goes on to list the rotation information. To me it sounds like the IA CNO message.

In the past it said “Congratulations, you’ve been awarded rotation number….” Making it clear that you’re in the award window.

it doesn’t help that I don’t get the ARCOS popup anymore. I have to know to open the app because the CNO called.
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Old 01-31-2026 | 04:01 AM
  #4653  
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Originally Posted by demon llama
I find the new CNO verbiage to be confusing when it calls during the award window. I have auto accept on and therefore don’t get a call during the offer window. But when the GS arrives to me to acknowledge I get a call and the CNO says “We are in the green slip step of coverage….” and then goes on to list the rotation information. To me it sounds like the IA CNO message.

In the past it said “Congratulations, you’ve been awarded rotation number….” Making it clear that you’re in the award window.

it doesn’t help that I don’t get the ARCOS popup anymore. I have to know to open the app because the CNO called.
I agree, it's confusing to me as well. I don't know why they have to make this stuff so hard. From the ARCOS app to slips to the CNO call it's all way more confusing than it needs to be.
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Old 01-31-2026 | 05:22 AM
  #4654  
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Default Another CNO heads-up.

Another case of 1) Improper notification, AND 2) either lack of training <or> fishing: (I don't know which offends me more.)

Transitioning from REG to RES today so I has ZERO contractability yesterday, no schedule check requirement and no obligation to 'make myself aware' of stuff put on my schedule.

Company called yesterday and left a message. I didn't answer, and didn't bother listening to the message. I really wasn't interested in anything happening at work and didn't have any slips.

I checked the message this morning and it was a CNO notification for conversion to SC today. It was time stamped by my phone at 11:am-ish mecca-time yesterday.

Funny thing is that, if they had programmed the CNO to robo-call me at 0001, it would have been a completely legal use of CNO (LC-to-SC escalation w/18 hrs notification) AND a legal notification. But no, they sent it out at a non-contractual/non-contactable time so I wasn't properly notified.

What do you all think; fishing or lack of training? Either way, DART is going in. (one more example for negotiations)
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Old 01-31-2026 | 05:25 AM
  #4655  
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Originally Posted by captkdobbs
Another case of 1) Improper notification, AND 2) either lack of training <or> fishing: (I don't know which offends me more.)

Transitioning from REG to RES today so I has ZERO contractability yesterday, no schedule check requirement and no obligation to 'make myself aware' of stuff put on my schedule.

Company called yesterday and left a message. I didn't answer, and didn't bother listening to the message. I really wasn't interested in anything happening at work and didn't have any slips.

I checked the message this morning and it was a CNO notification for conversion to SC today. It was time stamped by my phone at 11:am-ish mecca-time yesterday.

Funny thing is that, if they had programmed the CNO to robo-call me at 0001, it would have been a completely legal use of CNO (LC-to-SC escalation w/18 hrs notification) AND a legal notification. But no, they sent it out at a non-contractual/non-contactable time so I wasn't properly notified.

What do you all think; fishing or lack of training? Either way, DART is going in. (one more example for negotiations)
I thought CNO was only good for SC assignments and if they threw it on your schedule before noon they didn't have to contact you?
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Old 01-31-2026 | 05:32 AM
  #4656  
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Originally Posted by Meme In Command
I thought CNO was only good for SC assignments and if they threw it on your schedule before noon they didn't have to contact you?
He's not subject to the 1200 schedule check because REG to RES. He simply begins the 18 hour leash at 0001, so technically the CNO or a live call should have occurred 9.5 hours ago (at the moment he began reserve), not yesterday during the day when he was still a REG pilot with zero obligation.
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Old 01-31-2026 | 05:38 AM
  #4657  
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Originally Posted by 501D22G
He's not subject to the 1200 schedule check because REG to RES. He simply begins the 18 hour leash at 0001, so technically the CNO or a live call should have occurred 9.5 hours ago (at the moment he began reserve), not yesterday during the day when he was still a REG pilot with zero obligation.
Ah. Good to know
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Old 01-31-2026 | 06:04 AM
  #4658  
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Originally Posted by demon llama
I find the new CNO verbiage to be confusing when it calls during the award window. I have auto accept on and therefore don’t get a call during the offer window. But when the GS arrives to me to acknowledge I get a call and the CNO says “We are in the green slip step of coverage….” and then goes on to list the rotation information. To me it sounds like the IA CNO message.

In the past it said “Congratulations, you’ve been awarded rotation number….” Making it clear that you’re in the award window.

it doesn’t help that I don’t get the ARCOS popup anymore. I have to know to open the app because the CNO called.
It's because it's a Friday. This happens on Tuesdays and Fridays. /s
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Old 01-31-2026 | 07:46 AM
  #4659  
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Originally Posted by captkdobbs
Another case of 1) Improper notification, AND 2) either lack of training <or> fishing: (I don't know which offends me more.)

Transitioning from REG to RES today so I has ZERO contractability yesterday, no schedule check requirement and no obligation to 'make myself aware' of stuff put on my schedule.

Company called yesterday and left a message. I didn't answer, and didn't bother listening to the message. I really wasn't interested in anything happening at work and didn't have any slips.

I checked the message this morning and it was a CNO notification for conversion to SC today. It was time stamped by my phone at 11:am-ish mecca-time yesterday.

Funny thing is that, if they had programmed the CNO to robo-call me at 0001, it would have been a completely legal use of CNO (LC-to-SC escalation w/18 hrs notification) AND a legal notification. But no, they sent it out at a non-contractual/non-contactable time so I wasn't properly notified.

What do you all think; fishing or lack of training? Either way, DART is going in. (one more example for negotiations)
In the same boat and they did the same to me, what’s the best move if they try to assign a trip in the sc window? Inform them at that point you were never notified and hope they agree and drop the trip?
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Old 01-31-2026 | 04:09 PM
  #4660  
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Originally Posted by snowth1ef
In the same boat and they did the same to me, what’s the best move if they try to assign a trip in the sc window? Inform them at that point you were never notified and hope they agree and drop the trip?
That trip is an illegal assignment from an FAR standpoint if you were never notified of SC; you didn't have required prospective rest. "My LC started at midnight so I haven't been given my FAR rest."
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